An account manager will be assigned to you. You will get an email with his/her details. You can place your orders and get started.
Active requests are jobs we are working on and it includes originals, revisions or adaptations. It is to ensure that the design team does not lose its focus on quality. That said, you don’t have to feel restricted. You can queue up as many tasks as you want. We will finish the active task and take the next one.
We are your dedicated design team. Feel free to reach your account manager and change the priority of tasks.
You are charged for only one month at a time. There is no auto-debit month-on-month. Unless you manually renew it the next month, your subscription will be automatically cancelled after a month.
No, credits cannot be rolled-over. If you think you are going to need less than the assigned credits, you can ask for a custom package by writing to email@example.com. Alternatively, feel free to buy from our content cart.
We can design flyers, brochures, posters, pamphlets, social media posts, tent cards, standees and similar one-sided design tasks. Our plans don’t include tasks that require detailed and scientific processes. For example, logo design or mascot design is a specialized project that needs branding and UI/UX concepts. Similarly the video credits can only be used towards basic editing and basic motion graphics animation. Detailed & extensive video projects that involve character design, 2D & 3D animation are not included. The GIF credits can only be used for basic GIFs of 5 seconds. For specialized tasks not included in above plans, request a quote via firstname.lastname@example.org.